When buying a car, most people today look for trust and transparency. Companies like Spinny advertise themselves as safe, reliable, and customer-first. But after my own experience, I am forced to ask:
👉 Is Spinny fraud?
👉 Can I really trust Spinny with my hard-earned money?
Unfortunately, my answer is NO. Let me explain why.
My Case: Spinny Assured Plus Scam
I purchased a Tata Altroz from Spinny under their Assured plan (1-year warranty). During the process, the sales team strongly pushed me to upgrade to the Assured Plus plan, promising a 3-year warranty. For this, I paid ₹6,517 extra.
Soon after, I noticed an AC issue. I raised ticket no. 1401024. Spinny’s team said the problem was with the actuator and claimed it was replaced.
But when I later visited the official Tata service centre, I was shocked:
- The actuator was never replaced.
- Instead, the part was completely removed and bypassed with wires.
- The Tata team confirmed: “No actuator exists in your car now.”
This means Spinny’s team lied to me and risked my car’s safety.
Spinny’s Response
When I confronted them:
- First, they said the actuator was only “repaired.”
- Then, when I shared proof, they backtracked.
- They collected a copy of Tata’s invoice from me.
- Finally, they offered me only a 50% refund of Assured Plus.
👉 But why should I accept 50%?
- The Assured plan is already active.
- The Assured Plus plan starts only after 1 year.
- Since I do not wish to continue with a fraudulent warranty, I should get a 100% refund of ₹6,517.
Even the CEO Did Not Care
I even escalated this issue to Spinny’s CEO by email.
Till today, I have not received a reply.
This shows the reality: Spinny’s management does not care about its customers. If the CEO ignores a fraud complaint with proof, then what hope is there from customer care or workshop teams?
Why I Call This Fraud
This is not just poor service — this is fraud:
- False Claim: Told me the actuator was replaced when it was actually removed.
- Breach of Trust: Charged extra for “premium warranty” but delivered nothing.
- Unethical Behavior: Offering only partial refund instead of full.
So the question again:
👉 Is Spinny fraud? Yes, based on my experience.
👉 Can you trust Spinny? Sadly, no.
A Warning for Other Buyers
Many people think:
“Haan reviews me 5 log bura bol rahe hain, but mere sath toh nahi hoga.”
But what if it happens to you?
Trust me, I ignored negative reviews and thought the same. Today, I regret it.
My advice:
- Don’t blindly trust Spinny Assured Plus or their warranty schemes.
- Even a local dealer can give more honest support.
- Always double-check work done on your car from the official service centre.
Final Verdict
Spinny advertises itself as transparent and trustworthy.
But in my case, they:
- Removed a car part.
- Lied about replacing it.
- Refused full refund.
- Ignored my email to the CEO.
This is not customer-first.
This is not ethical.
This is fraud.
So if you are searching online:
❓ Is Spinny fraud? → Yes, my case proves it.
❓ Can I trust Spinny? → No, not after what I faced.
Beware of Spinny before spending your money.
Conclusion
My honest advice: Don’t buy from Spinny.
And if you still decide to buy, then at least never send your vehicle to Spinny’s service center.
They might remove a critical part from your car, compromise your safety, and then cover it up with false claims. This is not just about money — this is about your life and your family’s safety.
Spinny is not trustworthy. Stay alert, stay safe.
Proofs
