A flickering or blank display on a Realme 15 can be frustrating, but there are several troubleshooting steps you can take before considering professional repair. Here’s a breakdown of how to approach the problem:
1. Basic Checks:
* Restart your phone: The simplest solution is often the best. A forced restart can resolve temporary software glitches. Hold down the power button for about 10-15 seconds until the phone restarts.
* Check the brightness: Make sure the screen brightness isn’t set too low. Try adjusting it to the maximum level.
* Check for physical damage: Inspect the screen carefully for any cracks, scratches, or dents. Physical damage usually requires professional repair.
* Examine the charging port and cable: A faulty charging cable or port can sometimes affect the display. Try using a different cable and wall adapter.
2. Software Related Issues:
* Check for software updates: An outdated operating system can sometimes cause display issues. Go to Settings > Software Updates to check for and install any available updates.
* Safe Mode: Booting into safe mode disables third-party apps. If the flickering stops in safe mode, a recently installed app is likely the culprit. To enter safe mode on most Realme phones (the exact method might vary slightly):
* Power off your phone.
* Turn it back on, and when you see the Realme logo, press and hold the volume down button.
* You should see “Safe mode” at the bottom of the screen.
* If the problem is gone, uninstall recently installed apps one by one until you find the offender.
* Factory Reset (Last Resort): This will erase all data on your phone, so back up your data first if possible. Go to Settings > System > Reset options > Factory data reset. This should only be done if other steps fail.
3. Hardware Related Issues:
* Loose connection: If you’re comfortable opening your phone (though this voids warranties), the display cable might be loose. This is not recommended unless you have experience repairing electronics. Improper handling can cause further damage.
* Faulty display: If none of the above steps work, the display itself might be faulty. This requires professional repair or replacement.
* Faulty motherboard: In rare cases, a problem with the motherboard can manifest as display issues. This is a complex repair requiring professional help.
4. Seek Professional Help:
If you’ve tried all the troubleshooting steps and the flickering or blank screen persists, it’s time to contact Realme support or take your phone to a reputable repair shop. They can diagnose the problem accurately and provide the necessary repairs.
Important Note: Before attempting any hardware-related troubleshooting, ensure you understand the risks involved. Opening your phone can void your warranty and potentially cause further damage if done incorrectly. It’s always best to seek professional help for hardware issues unless you have the necessary skills and tools.
